100% Happiness Guarantee
Not happy? Get a full (no-hassle) refund within 48 hours.
ZERO RISK
We believe so thoroughly in the quality of our programs and our process, the experience you'll have, and the fanatical support we offer along with it, that it's our pleasure to offer a 100% happiness guarantee.
If for any reason you feel that your experience with our team and our company doesn't meet your needs, you decide to go a different direction or perhaps choose another travel company, we're happy to issue you a full (no-hassle) refund. Just notify us within 48 hours of paying your deposit.
Buyer's Remorse?
In working with thousands of travelers over the past 16 years, we've heard about many of the challenges of working with other travel companies. Some aren't flexible or easy to afford or change programs and dates at a whim. Being cautious is understandable. "Buyers Remorse" is a thing.
This is one of the main reasons we offer our 100% Happiness Guarantee for the first 48 hours after you pay your deposit. We want you to feel 100% confident in your purchase decision and eliminate any risk for you.
Frequently Asked Questions
How do I request a refund?
It's simple. Email us and tell us you're having "buyers remorse" and would like your Happiness Refund. We'll reach out to you personally to let you know that we got the request and we're happy to process it.
Why 48 hours?
Great question! As I'm sure you've seen, in the travel industry, you can't get a refund. Not for airfare, hotel or other travel expenses. You can only get a credit you can use in the next 12-months.
Since we understand that traveling with a purpose has a learning curve of its own, we want to make sure you have ample time to figure out your next steps and understand how everything is going to work.
In our opinion, 48 hours after you pay your program deposit is totally fair.
How long does the refund take?
We'll typically process the refund request within 48 - 72 business hours. Once we process the refund through Stripe or PayPal, it can take 5-10 days to get added back to your credit card.
Will you try to dissuade me?
The short answer is no. Not at all. We want you to be happy.
However, if we can help correct an issue or better illustrate how to make this adventure abroad work for you, that may be a win-win for both of us. We can change countries, timing, some requirements you may have, and we have great payment plans through Klarna to help you fit the fee into your budget.
At the very end of the day, your happiness is our happiness.
What if I go past the 48 hours?
The chances that you'll request a refund after talking to our staff as much as you like before applying, and then registering and filling out your application is super slim. In fact, on average, it happens twice each year.
That sounds too good. What's the catch?
There is no catch. Like we said... we pride ourselves on the quality of our programs, the processes in place and the experience you'll have going on a program operated by The GeoVisions Foundation. For us, it's a no-brainer to offer such a guarantee.
You'll Love Working With The GeoVisions Foundation
